Content Creator

Hours and location

This is a full-time role based in Leeds, UK. We offer hybrid working and flexible hours to everyone in the team, but this is not a fully remote opportunity and we require you to be in the office for at least 3 days a week.

Benefits package

As part of our commitment to making Engage a great place to work, we’ve built a comprehensive benefits package that fuels our thriving culture and delivers an exceptional, well-rounded employee experience. Some of our most popular perks are:

• 25 days holiday + bank holidays (rising after 5 years)
  
• Company Performance linked bonus scheme (this is depending on the business’ performance and is not a contractual benefit)
• Comprehensive Private Health Insurance
• 5% matched company pension scheme
• Access to your own financial coach
• A company culture that promotes work-life balance
• Access to mental health support
• Free on-site gym
• Structured personal development and progression facilitated by our People Development and Culture Team
• Hybrid working approach
• An award-winning office designed for hybrid working
• Your birthday off
• Regular socials, epic Summer parties and more…

What we’re looking for

We’re seeking an experienced Social Media Content Creator to join our team. Your role will be to ensure that camera and iPhone content is delivered to a high standard. Your primary role is to create Social Media content through Reels, TikTok-first and Static assets, helping to build successful campaigns and improve our approach to Social Media Marketing.

You’ll collaborate daily with the Social Media, Design, and Client Services teams on new innovations directly linked to your client portfolio.

You will develop strong organisational skills, Attention to digital™, and an understanding of Content production for Social Media Marketing and general project management. This role is ideal for someone who is eager to learn, thrives in a fast-paced environment, and is looking to grow their skills in Social Media Content production.

You’ll play a pivotal role in working with the Social Media Marketing team to enhance the current social media client strategies and deliver scroll-stopping content. Working with a range of clients and internal teams, you’ll combine creative thinking, solid execution, and performance-led insights to deliver outstanding content production.

Beyond crafting exceptional social-first content, you will also be responsible for building strong relationships with our clients, becoming a trusted creative advisor.

Responsibilities

Creative campaign planning and management

• Plan and execute social media content production for client accounts across Meta (Instagram, Facebook), LinkedIn, and TikTok that generates community engagement and results for our clients.
• Plan and maintain retainer and project work for which you’re involved in by flagging any risks to the content outputs to the Social Media and Client Services teams within 48 hours of receiving creative briefs.
• Actively engage with communities and monitor trends to identify and pursue opportunities for upselling and cross-selling Content Production services, always aligning with best practice guidelines and business objectives.
• Introduce fresh and innovative ideas to elevate our clients’ brands, drive engagement, and enhance their market positioning.
• Develop, schedule, and publish content using appropriate tools (e.g., Sprout Social, Meta Business Suite and TikTok Business Suite).
• Collaborate with the Social Media Marketing, New Business, and Client Services teams to plan and optimise campaign content production, ensuring all client KPIs are aligned with business goals and the Engage Performance Marketing creative framework.
• Provide creative performance insights through reports and client quarterly business reviews.

Ideation and content planning

• Plan engaging content from on-trend Social-first videos to develop punchy social posts.
• Collaborate with our Design team to produce visual assets that elevate storytelling and brand identity.
• Stay plugged into popular culture, industry trends, and creator communities to bring fresh, relevant ideas to the table.

Client and team collaboration

• Present ideas, updates and campaign results clearly and confidently.
• Work closely with the Social Media and Client Services teams to ensure a seamless delivery with strong communication during client business reviews.
• Provide creative input during brainstorms, proactively bringing forward new opportunities and formats, and helping to increase awareness of the content studio offering within the agency.
• Share your work regularly with the Performance Marketing, Design, and Client Services teams, including any knowledge, tips, or improvements to processes that you may propose, and encourage other team members to do the same.

Commercial awareness

• To maintain retainer and project work to maximise output and profitability for the work you’re involved in.
• Ability to flag early any risks to either output or the profitability of a retainer.

Reporting

• Work closely with the Senior and Social Managers to achieve KPIs for clients and ultimately providing (and proving) ROI reflective of the client’s goals.
• Developing seamless performance storytelling within quarterly business reviews by supporting the Client Services team.

Content Creator Skillset

• Camera and iPhone editing experience - Shoot and edit brand and in-house photography and videography to a high quality, as a visual storyteller who understands the importance of emotion in creating engaging social-first content to drive results.
• Colour-grading and lighting - To enhance a video’s mood, atmosphere, and overall visual narrative, transforming raw footage into professional, emotionally resonant, and brand-consistent content.
• Design Software - Proficient in using the Adobe suite of apps and/or Figma, and understands traditional videography principles, including colour, layout, and composition, and how to apply these digitally.
• Social Media Design - Create visually compelling and engaging social media camera and iPhone photography and videography graphics for various platform usage. Stay up-to-date with the latest social media design trends and best practices, optimising graphics for different platforms and target audiences.
• Video templating - Where applicable, produce templates and guides to demonstrate your ideas, using references, storyboards and notation to clearly explain your thinking to clients and the wider project team.
• Handover - Files are kept organised and are maintained in a way that facilitates a smooth handover to the Social Media Marketing and Design teams, making it easy for another team member to understand.
• Attention to digital™ - Demonstrate a high level of quality in your work. Ensuring all work is rigorously reviewed before sharing internally or externally.

A bit about us

Established in 2007 we’ve earned a reputation for consistently delivering world-class digital products and strategies. We call this Attention to digital™

We also have a strong sense of wanting to do the right thing - not just in digital, but our impact on the world too. That’s why we’re proud to be a Certified B Corporation™

Want to get to know us a little better? Why not take a tour of our office, meet the team or browse some of our work and case studies.