Account Manager

Hours and location

This is a full-time role based in Leeds, UK. We offer hybrid working and flexible hours to everyone in the team, but this is not a fully remote opportunity and we require you to be in the office for at least 3 days a week.

Benefits package

As part of our commitment to making Engage a great place to work, we’ve built a comprehensive benefits package that fuels our thriving culture and delivers an exceptional, well-rounded employee experience. Some of our most popular perks are:

• 25 days holiday + bank holidays (rising after 5 years)
  
• Company Performance linked bonus scheme (this is depending on the business’ performance and is not a contractual benefit)
• Comprehensive Private Health Insurance
• 5% matched company pension scheme
• Access to your own financial coach
• A company culture that promotes work-life balance
• Access to mental health support
• Free on-site gym
• Structured personal development and progression facilitated by our People Development and Culture Team
• Hybrid working approach
• An award-winning office designed for hybrid working
• Your birthday off
• Regular socials, epic Summer parties and more…

What we’re looking for

Account Managers are responsible for owning the relationship with their clients; making them love us and stay with us forever. To ensure that Engage is delivering the best work possible they will actively plan digital strategies to grow our client’s performance, increase their investment and ensure that they have an exceptional experience working with us.

You’ll be:

• In control - All in all, keeping on top of your accounts. Making sure that they’re run smoothly and efficiently, that proposals and reports are completed on time and things land on time and on budget
• A partner to your clients - What’s going on in their world? Their business? What are their priorities and what support do they need?
• Energetic - With a contagiously positive attitude, you lead by example, and cherish the opportunity to speak with clients, helping them achieve their goals
• Forward thinking - Ensuring clients know what Engage is doing for them in the weeks, months and even years ahead
• Open and trustworthy - To be the first to know if there’s something we could be doing better, or if changes are afoot in the client’s team!

We are ideally looking for someone with web experience, who has worked within an agency for 2-3 years.

A bit about us

Established in 2007 we’ve earned a reputation for consistently delivering world-class digital products and strategies. We call this Attention to digital™

We also have a strong sense of wanting to do the right thing - not just in digital, but our impact on the world too. That’s why we’re proud to be a Certified B Corporation™

Want to get to know us a little better? Why not take a tour of our office, meet the team or browse some of our work and case studies.