Social Media Content Manager

Hours and location

This is a full-time role based in Leeds, UK. We offer hybrid working and flexible hours to everyone in the team, but this is not a fully remote opportunity.

Benefits package

As part of our commitment to making Engage a great place to work, we’ve built a comprehensive benefits package that fuels our thriving culture and delivers an exceptional, well-rounded employee experience. Some of our most popular perks are:

• 25 days holiday + bank holidays (rising after 5 years)
• Company Performance linked bonus scheme (this is depending on the business’ performance and is not a contractual benefit)
• Comprehensive Private Health Insurance
• 5% matched company pension scheme
• Access to your own financial coach
• A company culture that promotes work-life balance
• Access to mental health support
• Free on-site gym
• Structured personal development and progression facilitated by our People Development and Culture Team
• Hybrid working approach
• An award winning office designed for hybrid working
• Your birthday off
• Regular socials, epic Summer parties and more…

What we’re looking for

We’re looking for a socially-savvy, creatively driven Social Media & Content Manager to join our team. This role is for someone who lives and breathes digital, someone who’s comfortable managing multiple social platforms and crafting content that turns heads, drives engagement, and tells meaningful stories. You’ll play a pivotal role in both shaping social strategy and delivering scroll-stopping content. Working with a range of clients and internal teams, you’ll combine creative thinking, solid execution, and performance-led insights to deliver outstanding campaigns that align with our high standards of Attention to Digital™.

Experience

• 2–3 years of hands-on experience managing social media accounts for brands or agencies.
• Strong content creation skills, especially with TikTok, Reels, and Stories (basic video editing skills a bonus).
• Proven ability to write compelling, on-brand copy across a range of formats.
• Experience with tools like Meta Business Suite, Sprout Social, and basic analytics/reporting.
• Account management or client communication experience is desirable.

Responsibilities

Creative campaign planning and management

• Own and execute day-to-day social media activity for client accounts across Instagram, Facebook, LinkedIn, and TikTok.
• Develop, schedule, and publish content using appropriate tools (e.g., Sprout Social).
• Collaborate with Account Directors and Managers to plan and optimise campaigns, ensuring KPIs are aligned with business goals.
• Engage with communities, monitor trends, and identify opportunities for real-time activation.
• Analyse performance, report on results, and adapt strategies based on insights.

Ideation and content creation

• Create engaging content from on-trend TikTok videos to punchy social posts.
• Collaborate with design and video to produce visual assets that elevate storytelling and brand identity.
• Be hands-on with your iPhone, self-shooting and editing quick-turnaround content that feels native to platform and audience.
• Stay plugged into popular culture, industry trends, and creator communities to bring fresh, relevant ideas to the table.

Client and team collaboration

• Support the team as a point of contact for social and content production.
• Present ideas, updates and campaign results clearly and confidently.
• Work closely with the Social and Accounts teams to ensure a seamless delivery with strong communication.
• Provide creative input during brainstorms, proactively bringing forward new opportunities and formats.

Commercial awareness

• To plan and maintain retainer and project work to maximise output and profitability for the work you’re involved in.
• Ability to flag early any risks to either output or profitability of a retainer.
• Understand the commercial priorities from a client’s perspective.

Reporting

• Working to set and achieve KPIs for clients and ultimately providing (and proving) ROI reflective of the client’s goals.
• Developing seamless performance storytelling within quarterly business reviews by supporting the Client Strategist.
• Utilising Engage’s internal creative framework planning to apply learnings to future iPhone video production

A bit about us

Established in 2007 we’ve earned a reputation for consistently delivering world-class digital products and strategies. We call this Attention to digital™

We also have a strong sense of wanting to do the right thing - not just in digital, but our impact on the world too. That’s why we’re proud to be a Certified B Corporation™

Want to get to know us a little better? Why not take a tour of our office, meet the team or browse some of our work and case studies.